Applied AI is a boutique practice built on three decades of hands-on IT leadership, enterprise systems integration, and modern AI development. We're small by design — every engagement gets direct attention from the person who has actually built what we're recommending.
Few technology professionals can claim the range that John Martines has built over 30 years — founder, director, owner, and implementor, often simultaneously. He has built companies from scratch and sold them. He has carried P&L responsibility, led technical teams, and negotiated enterprise contracts. He has also written the code, designed the integration, and personally deployed the systems that made those contracts deliver. That refusal to treat leadership and execution as separate disciplines has been the defining characteristic of every chapter of his career.
His foundation is 30 years in healthcare IT — two decades deploying enterprise speech recognition, clinical dictation infrastructure, and custom HL7 integrations across more than 30 hospital systems. He built an MSP from the ground up to over 1,500 managed endpoints before selling it and continuing to lead its growth inside a larger organization. Today he applies that same depth of integration experience to building AI solutions — RAG pipelines, vector databases, LangChain-orchestrated assistants, and custom applications built on OpenAI, Anthropic, and AWS — that connect real business systems to the next generation of intelligent automation.
Building custom AI-powered applications, intelligent automation systems, and data pipelines for small and mid-size businesses. Specializing in LLM integrations, RAG architectures, legacy modernization, and AI strategy consulting across NEPA and the Lehigh Valley.
Directing managed services operations at a full-service, HIPAA-compliant MSP serving healthcare, manufacturing, legal, and enterprise clients across Pennsylvania. Overseeing Datto RMM, BCDR, SaaS Protection, EDR/MDR, and a 24/7 Security SOC. Managing Microsoft 365, Entra ID, Zero Trust, VLAN segmentation, firewall policy, VPN, Active Directory, and Windows Server environments across the client base.
Directed the integration of Technic IT Group's client base into a larger IT services organization following acquisition, building out processes, tooling, and team capabilities to run a successful managed services practice at scale.
Founded and built a managed service provider from scratch to 1,500+ managed endpoints across a diverse regional client base — handling every dimension of the business personally. Designed the security stack, managed vendor relationships with ConnectWise, Kaseya, and Datto, and served as technical lead across networking, security, Microsoft 365, and compliance. Sold the company in 2021.
Over two decades deploying enterprise speech recognition, clinical dictation infrastructure, and HL7 integrations across 30+ hospital systems. Worked with Dragon Medical, enterprise transcription platforms, and clinical workflow systems — building the integration depth that now underpins every applied AI project.
Every engagement starts with a free, no-pressure conversation. Tell us what you're working with, what's slowing you down, and where you want to go — and we'll give you an honest picture of what's possible.
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